Sales Agreement

Subject

The subject of this contract is the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts Implementation Principles and Procedures, regarding the sale and delivery of the product whose qualities and sales price are specified below, which the BUYER ordered electronically from the SELLER's website lasfrutas.com.tr. and determining the rights and obligations of the parties in accordance with the provisions of this contract.

Seller Information

Title: LAS FRUTAS GLOBAL FOOD INDUSTRY AND TRADE LIMITED COMPANY

Address: Habibler Mh. Muammer Aksoy Cd. F.Durmazlar Sit. B Block No:87 BD Kepez/ ANTALYA

Phone: 0536774760

Recipient Information (Hereinafter referred to as BUYER.)

Name/Surname/Title:

 

%INVOICE_NAME_SURNAME%

 

Address:

 

%INVOICE_ADRES%

 

Telephone :

 

 %BILLING_TEL_1%

 

Email :

 

 %USER_E-MAIL%

Contract Product(s) Information

It consists of the type, quantity, brand/model, color, quantity, sales price, payment method of the goods/product/service and the information at the time the order is finalized. This information may change without notifying the BUYER.

%PRODUCTS%

General provisions

5.1 BUYER, on the lasfrutas.com.tr website, the basic characteristics of the product subject to the contract, the sales price including all taxes and payment method, delivery and the fact that its expenses will be covered by the BUYER, the period in which the delivery will be made, and the full commercial name, full address and contact information of the SELLER. He declares that he has read the preliminary information and is informed and has given the necessary confirmation electronically.

 

 

 

BUYER; By confirming this contract electronically, the SELLER confirms that it has obtained the correct and complete address, basic features of the ordered products, the price of the products including taxes, payment and delivery information that must be given to the Consumer by the SELLER, before the conclusion of distance contracts.

 

 

5.2 The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information on the website, depending on the distance of the BUYER's residence for each product, provided that it does not exceed the legal 30-day period. Any shipping fee related to the delivery shown in Article 3 will be borne by the BUYER and will be reflected in the invoice for the order under the name "Shipping Fee".

 

5.3 If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.

 

5.4 The SELLER cannot be held responsible for the ordered product not being delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER. In case of damaged package; Damaged packages should not be accepted and a report should be made to the cargo company official. If the cargo company official is of the opinion that the package is not damaged, the BUYER has the right to have the package opened there to check that the products have been delivered undamaged and to request that the situation be determined with a report. Once the package is received by the BUYER, it is accepted that the cargo company has fulfilled its duty fully. If the package is not accepted and a report is kept; The situation must be reported to the SELLER's customer service unit as soon as possible, with the copy of the report remaining with the BUYER.

 

5.5 SELLER is responsible for delivering the product subject to the contract intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

 

5.6. The SELLER may supply a different product of equal quality and price to the BUYER before the contractual performance obligation expires, provided that it is based on a justified reason. If the SELLER cannot deliver the product subject to the contract within the deadline due to force majeure or circumstances such as weather conditions that prevent transportation, interruption of transportation, stock/yield restrictions, he/she is obliged to notify the BUYER of the situation. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the contract with a comparable product, if any, and/or postpone the delivery period until the hindering situation disappears. In such a case, the BUYER will not have the right to compensate for any additional material or moral damage. If the BUYER cancels the order, the amount paid will be paid in cash and in lump sum within 10 days. SELLER cannot be held responsible for any delays caused by the Bank that will process the refund.

 

5.7 For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER or this contract must be approved electronically and the price must be paid by the payment method preferred by the BUYER. If the product price is not paid for any reason or is canceled in bank records, the SELLER is deemed to be free from the obligation to deliver the product.

 

5.8 BUYER accepts and undertakes that the credit card information he entered into the system during shopping is correct and that he bears all legal and criminal liability arising from the use of this credit card. After the delivery of the product, if the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons, which is not due to the BUYER's fault, the BUYER will have 3 days to pay for the product, provided that it has been delivered to him/her. It must be sent to the SELLER within . In this case, shipping costs belong to the BUYER. If the BUYER does not send the product back, the SELLER accepts and undertakes that in case the product price is not collected from the credit card for any reason or the product price is returned to the credit card, the product price will be transferred to the SELLER's bank accounts without the need for any warning.

 

5.9 The points given to the customer by the SELLER through a campaign are valid for only one purchase. These points are not refundable even if the product is returned. For payments made by the BUYER by credit card, the product amount will be returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER's accounts after the return to the bank is entirely related to the bank transaction process, the BUYER acknowledges that it will not be possible for the SELLER to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount returned to the credit card by the SELLER to be reflected in the BUYER's account by the bank. already accepts it.

 

5.10 The Parties accept and declare that all computer records belonging to the SELLER will be taken as the sole and real exclusive evidence in accordance with Article 193 of the Code of Civil Procedure and that the said records constitute an evidence contract.

 

In accordance with this membership agreement, the SELLER has the authority to send informational e-mails to the e-mail addresses registered with the members and informational SMS to their mobile phones. However, the member accepts the sending of informational e-mails to his e-mail address and informational SMS to his mobile phone upon approving this membership agreement. will be counted.

 

 This contract becomes valid after it is electronically approved by the BUYER (after membership is completed) and delivered to lasfrutas.com.tr.

Billing Information

Payment method :

 

%PAYMENT METHOD%

 

Delivery address :

 

%DELIVERY_ADRES%

 

To whom it will be delivered:

 

%DELIVERY_AREA%

 

Billing address :

 

%INVOICE_ADRES%

 

Shipping cost :

 

%SHIPPING COST%

 

TL

 

Invoice delivery: The invoice is sent together with the order to the invoice address during order delivery.

It will be delivered.

 

Right of Withdrawal

BUYER has the right to withdraw within 14 days from the delivery of the product subject to the contract to himself or to the person/organization at the address indicated, without having to give any reason.

 

However, the product cannot be returned for products specially prepared for the BUYER, offered for sale and/or imported for certain days such as New Year's Eve, holidays, Mother's Day, campaign and promotional products; BUYER completes his/her purchase by accepting these conditions.

 

In order to exercise the right of withdrawal, the SELLER must be notified by fax or e-mail within 14 days and the product must not be used/opened within the framework of the provisions of Article 6 of this contract. If this right is exercised,

 

  1. a) The invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoice is issued on behalf of institutions cannot be completed unless the RETURN INVOICE is issued.)

 

  1. b) The products to be returned within 14 days must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any. The product price will be returned to the BUYER within 10 days following the receipt of these documents by the SELLER.

 

The shipping cost of the product returned due to the right of withdrawal will be covered by the SELLER for domestic orders and the BUYER for international orders. The SELLER does not refund the shipping fee collected from the BUYER when selling the product.

 

While the product is being returned to the SELLER, the E-archive invoice copy that was submitted to the BUYER during the delivery of the product must also be returned (in order to ensure consistency in our accounting records), and the invoice must not be sent together with the product or to the SELLER within 5 days after the product is sent. In this case, no refund will be made and the product will be sent back to the BUYER in the same way with a counter payment. The phrase "return invoice" will be written on the invoice to be returned with the product and signed by the BUYER.

Products for which the right of withdrawal cannot be exercised

Exercising the right of withdrawal depends on the condition that the product cover and warranty band have not been opened, no changes have been made, the product has not been deformed or the original design of the product has not been damaged. The right of withdrawal cannot be exercised for products that are not suitable for return due to their nature, are in danger of deterioration quickly or are likely to expire.

Debtor's Default

In case of default by the BUYER, the BUYER agrees to pay the SELLER's losses and damages arising from the delayed performance of the debt. In cases where the BUYER's default is caused by the SELLER's fault, the BUYER will not be obliged to meet any claims for loss or damage.

Applicable Law and Competent Court

In the implementation of this agreement, Turkish Law and laws are valid; Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchased the goods or services and where he resides, up to the value declared by the Ministry of Industry and Trade; For values ​​exceeding the declared value, the courts and enforcement offices at the SELLER's residence are authorized.

 

 

The SELLER may apply for complaints and objections to the consumer issues arbitration committee or consumer court in the place where he/she purchased the goods or services or where he/she resides, within the monetary limits determined by the Ministry of Industry and Trade of the Republic of Turkey in December every year. Information regarding the monetary limit is below:

 

Effective as of 1/1/2018:

 

  1. a) The lower monetary limit for evidence in the higher or consumer courts that the decisions of the arbitration committees on consumer issues in the 5th and 6th paragraphs of the amended Article 22 of the Law on Consumer Protection No. 4077 will be binding is 5,650.00 TL,
  2. b) In the third paragraph of Article 5 of the Consumer Problems Arbitration Committees Regulation published in the Official Gazette dated 1/8/2003 and numbered 25186, the lower monetary limit for provincial arbitration committees operating in provinces with metropolitan status to be responsible and authorized to hear disputes is 8,480, It is 00 TL.

 

 

 

SALES PERSON

LAS FRUTAS GLOBAL FOOD INDUSTRY AND TRADE LIMITED COMPANY

 

BUYER

 

 

 

Name and surname :

 

%INVOICE_NAME_SURNAME%

 

History :

 

%HISTORY%